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Hospital & Healthcare

A hospital emergency department entrance

Active assailants. Workplace violence. Mental health crises. Infant abductions. Healthcare workers face threats that create liability exposure, regulatory burden, and organizational risk that most security consultants don't understand. Your emergency department is different from corporate headquarters. Your pediatric floor requires different safeguards than your parking garage. Generic workplace violence training doesn't address healthcare's unique operational requirements or the Joint Commission standards that govern your emergency preparedness.

Threat Suppression brings 15+ years of healthcare security, crisis response, and emergency planning experience to hospitals and health systems. We work with administrators, security directors, and emergency management staff to assess threats specific to healthcare environments, design protocols that align with your physical plant and operational workflow, train staff to recognize and respond to violence indicators, and conduct joint exercises to test your crisis plans before they're needed.

What We Address for Healthcare

  • Threat assessments specific to healthcare settings (ED, pediatrics, psych units, birthing centers, parking structures, pharmacy)

  • Workplace violence response training for clinical and non-clinical staff

  • Emergency action plans aligned with Joint Commission standards

  • Secure communication and lockdown procedures

  • De-escalation and behavioral threat recognition

  • Coordinated response with law enforcement

  • Staff psychological first aid and crisis counseling support

  • Post-incident investigation and recovery planning

 

Core Services

  • Pre-incident training (active assailant awareness, recognizing warning signs, de-escalation techniques)

  • Post-incident support (crisis response coordination, staff debriefing, organizational recovery)

  • Security assessment and planning

  • Emergency drills and exercise facilitation

  • Customized on-site training delivery

  • Conference presentations

 

Program Recognition & Expertise

Threat Suppression's nationally recognized program, WATCH: Workplace Awareness for Terrorism and Crimes in Hospitals, has set the standard for depth and scope in healthcare threat response training. The program has been delivered to major institutions including Duke University Medical Center, University of North Carolina at Chapel Hill, University of Arkansas for Medical Sciences, and the Veterans Affairs Medical Center. WATCH has been presented at the Emergency Nurses Association Annual Leadership Conference, multiple American Association of Critical Care Nurses conferences, and the American College of Emergency Physicians conference. Our other courses, such as Response to the Hospital Active Assailant and Workplace Violence in the Hospital are exceptionally popular with healthcare organizations. 

In 2013, our team conducted a 30-minute session on hospital active shooter response for the Emergency Medicine and Reviews Perspective (EMRAP) podcast, one of the nation's leading emergency medicine education platforms. The episode became the most popular podcast in EMRAP history with over 100,000 downloads and one of the most downloaded active shooter podcast on iTunes. You can listen to this podcast hereA follow-up discussion in 2016 continued to set the benchmark for how healthcare organizations think about active threat response. You can listen to that podcast here.

The Healthcare Difference

Healthcare workers are trained to care, not to confront. Your threat response protocols must account for clinical judgment, patient safety, staff compassion, and operational continuity. Active assailant protocols designed for office buildings can leave your ED vulnerable. Threat Suppression's healthcare-specific approach means your staff gets trained on the threats you actually face, in the settings where you operate, with protocols your administrators will actually implement.

Why Numbers Matter

The CDC estimates 240,000+ healthcare workers experience nonfatal workplace violence annually. Hospitals report workplace violence incidents at rates 5x higher than private industry. Joint Commission now requires violence prevention programs. Worker compensation claims, regulatory citations, and reputational damage follow incidents that your organization wasn't prepared for.

Next Steps 

  • Request training for staff or executives

  • Request a conference presentation

  • Request a threat assessment for your facility

  • Discuss emergency preparedness requirements

  • Schedule a training pilot program

Outside of the justice system, healthcare is one of the few professions in which employees are almost guaranteed to experience violent victimization in their career.

If you would like more information on the safety and security consulting that Threat Suppression provides for hospitals and healthcare institutions, please fill out the contact form to the right, call us at 1-800-231-9106, or email us info@threatsuppression.com.

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Contact Information
Phone: 800.231.9106
E-Mail: info@threatsuppression.com

Corporate Headquarters
Odell Tower, 16th Floor

525 North Tryon Street, Suite 1600

Charlotte, NC 28202 (USA)

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